Effective Date: 08 November, 2025
Booking Cancellation
- Bookings can be cancelled up to 2 hours before the scheduled appointment without any charge.
- Cancellations made less than 2 hours before service time will incur a 50% charge of the service fee.
Refund Policy
- If the professional is unable to reach your location or cancels due to unforeseen reasons, a full refund will be processed.
- If the customer cancels after the professional arrives, no refund will be applicable.
- Refunds are processed within 5–7 business days via the original payment method.
Service Dissatisfaction
If you are not satisfied with the service provided:
- Please raise a complaint within 24 hours of the appointment.
- Our team will review and, if valid, offer a redo service or partial refund.
Rescheduling
Customers can reschedule appointments up to 2 hours before service time at no additional cost (subject to availability).
Contact for Support
- 📧 Salonze09@gmail.com
- 📞 +91 90712 24069
